ZHERO Help Portal

Everything you need to install, configure and master ZHERO. Your Zscaler Hero manual.

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Installation Guide Install the ZHERO extension and get up and running in minutes.

Getting Around ZHERO The menu, the badges, the drawers and the keyboard shortcut that gets you anywhere.

OneAPI Configuration Connect ZHERO to the Zscaler OneAPI.

Trial, Licence and Terms What the 30-day trial covers, what it holds back, and how terms acceptance works.

Analysis Engine How ZHERO analyses your configuration, and what to do with a finding.

Analysis Templates Every check ZHERO runs, with severity, scope and whether it ships a fix.

Security Posture Dashboard One trackable score for ZIA and ZPA, with history, attribution and a projected score.

Unreachable Policy Detection The rules and criteria that will never match, and the rule that shadows them.

Pending Changes Every change staged, diffed and reviewed before it reaches the tenant.

Mass Edit One change across many entities, previewed per entity and staged for review.

Shared To-Do Lists Turn a finding into tracked, assignable work linked to the entity.

Unified Audit Timeline Team activity and the Zscaler audit log, in one timeline.

Troubleshooting Engine Why this user cannot reach this site, answered from configuration and logs.

ZPA Infrastructure Connector health, the delivery topology, and where it is one failure from an outage.

Export Catalog Nine Excel reports the console does not produce, with saved column presets.

Privacy & Data What stays in your browser, what does not, and under which opt-in.

Troubleshooting ZHERO Something not working? Fix most issues in minutes with self-service steps.

Changelog What changed in every ZHERO release.

ZIA Hero Guide Field notes on Zscaler Internet Access itself, not on ZHERO.